At Super Speak, we are committed to ensuring the privacy of your information. The following statement addresses relevant privacy areas relating to Super Speak. However, if you have any further questions relating to this privacy statement, please do not hesitate to contact us on 03 9572 5249 or email info(at)superspeak.com.au.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information that you provide by filling in forms on any of our sites which can be accessed from www.superspeak.com.au (“our sites”). Information that you provide to us over the telephone which we then input on our database. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data.

WHEN YOU PROVIDE INFORMATION

The type of information that we collect from you will depend on what products and services you use on the website. When you provide us with personal details i.e. when submitting a form on our site, we will request personal information such as your name and address, your e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to the product or service.

We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information. Your information may be used by Super Speak to enable us to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We may release information about you where there is a duty to the public to disclose that information. However, we will not sell or disclose your information to any individual or entity outside Super Speak, for marketing purposes

All customer card details are kept confidential

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies are data that a website transfers to an individual’s hard drive for record keeping purposes. Cookies are industry standard and are used by most websites (this may include this website). They help us to improve our site and to deliver a better and more personalised service and advertising.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

SECURITY

We will do our best to protect your personal data once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access by outside parties.

Unfortunately, the transmission of information via the internet is not always completely secure and therefore transmission is at your own risk.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties:

In the event that Super Speak Pty Ltd. or any affiliated entities (or any of our owners) sells or buys any business or assets (either as an asset purchase or share purchase) of any third party or of themselves, then we (or any of our owners) may disclose your personal data to the prospective seller or buyer of such business or assets and your personal data may be one of the assets transferred.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions and other agreements; or to protect the rights, property, or safety of our customers.

This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction (including third parties who provide credit card collection services on behalf of us).

EMAIL ADDRESSES

We may use your email address to send our regular communications which provide information on new services and special offers.

If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can also exercise the right at any time by contacting us at info(at)superspeak.com.au

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed. Please contact us on (03) 9572 5249 or info(at)superspeak.com.au for more information.